BEC口试全真试题（phase II）

Phase II CARD

A: WHAT IS IMPORTANT WHEN

Planning a presentation

?Finding out about the audience

?Researching the topic

B: WHAT IS IMPORTANT WHEN?

Aiming to improve customer service

?Staff training

?Customer satisfaction

C: WHAT IS IMPORTANT WHEN ?

?Managing a project

?Encouraging teamwork

?Keeping to schedule